Nelson’s Journey provides support for children and young people aged 0-17 years inclusive, living in Norfolk, who have experienced the death of a significant person in their life.
Telephone support and guidance
Provided by one of our Child Bereavement Support Workers, this can start immediately after the bereavement if the family would find this helpful. We can talk through questions such as ‘Should my child attend the funeral?’, ‘How do I tell them their Mum has died?’
Family and group events
We hold an annual Walk of Smiles and Christmas Carol Concert. Both events are for current and ex-service users and anyone else who wishes to attend. These provide an opportunity for family and friends to get together and remember a loved one who has died. Contact us to find out when these events are being held this year.
Our youth club-style groups are for children and young people who have been referred to us for support. They are held at different locations around Norfolk, and are all about having fun and meeting others who may have had similar feelings and experiences. They run after school, once per half term. There are different groups for 8 – 12 (year 7) year olds and for 12 (year 8) – 17 year olds.
One to one therapeutic support
Our Child Bereavement Support Workers offer this either at home or in school. These sessions are not a course of counselling but are for providing support as and when it is needed.
Activity day or residential weekend
If it would be appropriate and beneficial, the referred child or young person may be invited to either a day or weekend. These are all about meeting others who may have had similar experiences, doing intensive therapeutic activities and having some fun to provide balance. We run separate activity days throughout the year for children aged under 7 years, 8 – 12 (year 7) year olds, and 12 (year 8) – 17 year olds. For the under 7s, the parents / carers are invited to take part in many of the activities with the children. For the older groups, we run a separate parent / carer group on the same day. We have found that children and young people often get the most benefit from these after one year following the bereavement.
The NJ forum is a place for children and young people to share feelings, memories and experiences. All messages are checked by Nelson’s Journey before they go on the Forum. It is only for young people who have been supported by Nelson’s Journey.
‘Smiles & Tears’ App
A free interactive virtual resource designed by our Youth Panel to support bereaved children and young people: Providing them with a means to remember the person who has died, access support and express their feelings and emotions. The app is compatible with smartphones and is available on the Google Play Store and App Store
Referral information for GPs/clinicians only
- Please ensure you have parental permission before making the referral
- The individual’s home address must be in Norfolk
- Information required about child/young person at point of referral:
Date of Birth
Parent/carers name to contact once referral has been made
Their relationship to the child/young person
Landline telephone number
Mobile telephone number
Address (including postcode)
Information about the deceased:
Relationship to child
Cause of death
Date of death
School attended by the individual.
Referers name and telephone number.
- Street: The Bradbury Building – Smiles House, Octagon Business Park, Hospital Road
- Postcode: NR13 5FH
- City: Little Plumstead
- County: Norfolk
- Telephone: 01603 431788