YourNorwich - voluntary service directory

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This website has been set up to:

  • help local people find services in Norwich provided by voluntary organisations
  • help local doctors and nurses find services for their patients
  • support and promote the valuable and vital work of local voluntary organisations is run by NHS Norwich Clinical Commissioning Group. It was launched following a workshop for local voluntary organisations, hosted by the CCG, in November 2013.

YourNorwich is a major programme to transform services at a community level in Norwich, led by Norwich CCG and working very closely with partners including Norfolk County Council, NHS providers and voluntary organisations. Harnessing the power of ‘community assest’ including local voluntary organisations is an important part of that.

Your Norwich aims to integrate and strengthen local health and care services with a particular focus on older patients and those with long term conditions - who will be helped to stay safe and well at home rather than need to go to hospital.

There are four major elements of YourNorwich:

GP Localities: Helping GPs work together in four city clusters in Norwich, each with about 50,000 patients. Each locality could develop shared Primary Care services for older and more vulnerable patients if they wished to.  

Integration: Building mental health, community nursing, therapy, and social care services around the same localities – meaning more care is provided closer to people’s homes. It will ensure patients receive ‘joined-up’ services based around their needs, rather than based around traditional organisational boundaries.

Technology: Harnessing new ways of providing care and making the NHS more efficient, and bringing modern information and communication systems to your local NHS services

Communities: Providing more support for self-care, carers, voluntary organisations and communities to deliver support to people locally. The CCG has guaranteed to maintain funding of at least £500,000 a year for the voluntary sector – and increase that where it can.

Dr Chris Price, Chair of NHS Norwich Clinical Commissioning Group, said: “Patients want local services provided closer to their homes and based on their own needs.”

“We want YourNorwich to bring better care for patients, make our services more sustainable under growing pressure and help us do more for patients within the money we have.”

The plans have won the support of the influential national think tank, The King’s Fund, and also the Minister for Care and Support, Norman Lamb, MP.

Mr Lamb said: “This is a very exciting vision. Norwich is moving in the right direction, focusing on how to spend the resources available and in the most effective way to prevent ill health, prevent the deterioration of health, to join up services and put patients first.”

Norwich is one of four health systems in the UK that are part of a new network established by The King’s Fund, where ideas can be exchanged to develop new ways of working. 

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